INMATE TELEPHONE VISITATION

Notice to Public:

Houston County Jail will be re-instituting the
face-to-face, non-contact visitation effective 2/2016.

​Once face-to-face phone visitation begins there will be no more free family video visits. All video visits will be paid visits. Face-to-face visits do not take away from an inmate being able to have video visits and inmates who get video visits will still be allowed face-to-face visits.

All face-to-face visitations will be scheduled by calling (334) 712-0762, there will be no walk-in visits. All visits must be scheduled no later than 3 P.M. on the Friday before the weekend face-to-face visits.

Inmate Rules violations that result in loss of visitation privileges will be all types of visitation, video, and face-to-face.

  1. Inmates who want visitors must complete a visitation list within 30 days of their booking date. Visitation will be delayed until the list of visitors is checked and approved. All requested information about visitors must be provided by the inmate. Face-to-face visitors, including children and clergy, shall not be allowed to visit if their name is not on the visitation list or if the required information is not provided. The list is restricted to 8 names. Face-to-face visitors cannot be persons convicted of a class “A” felony within the last five years, have a pending class “A” felony, or have been incarcerated in the Houston County Jail within the last six months.
  2. Face-to-face visitation lists will be updated in January and July with new lists going into effect in February and August. No additions or deletions will be made to a visitation list except at the time of update.
  3. Face-to-face visitors 16 years and older shall present a current government-issued photo ID before entry. Visitors younger than 16 years of age shall have a social security card or a birth certificate. No children are to be left unattended in the lobby at any time. Failure to provide proper identification will result in the visitation being denied.
  4. Inmates are allowed one 30-minute visit on the designated weekend. Only two (2) people, including children, shall be allowed to have a face-to-face visit with an inmate each visitation day. Split visits are NOT allowed; all visitors must come and leave together. Persons not visiting shall not be allowed to wait in the Jail lobby.
  5. Sheriff’s office personnel may refuse an inmate visitation privileges.
  6. Inmates shall not be allowed family visitors while serving time on lock-down or as the result of other disciplinary action taken by sheriff’s office personnel. Inmates housed in an area on modified roll-out schedule will be allowed face-to-face visits.
  7. Visitors shall be arrested and prosecuted for bringing or attempting to bring contraband into the jail. All visitors will have a warrant check conducted and visitors with active arrest warrants shall be arrested when they arrive at the jail for visitation.
  8. The dress code for all visitors will be posted at the jail. Any visitor who is in violation of the dress code will not be allowed to visit an inmate and will be ordered to leave the jail property.
  9. No visitor shall have any electronic devices of any type in the jail.
  10. Any person who violates any of the visitation rules will be banned from the Houston County Jail, and banned from all forms of visitation, for a minimum of 90 days.

HOUSTON COUNTY JAIL
Inmate Telephone Provider

Inmate Calling Solutions (“ICSolutions”) is the current inmate telephone service provider. Friends and family members can set up a pre-paid account and/or fund an inmate’s debit account with “ICSolutions” by calling 1-888-506-8407 or by visiting www.ICSolutions.com.
To place calls with the inmate telephone system, the following instructions will need to be followed.

Initial PIN is:

Inmate ID plus DOB (MMDD)Your PIN number is your Inmate ID plus the four-digit passcode you created.

For Prepaid Collect Calls
Select language
Press 1 to place a call
Enter your PIN, followed by the pound ”#” sign (ID + Passcode)
Press ‘0’ to make a prepaid collect call
Enter the 10-digit telephone number

For Debit Calls
Select language
Press 1 to place a call
Enter your PIN, followed by the pound ‘#’ sign (ID + Passcode).

FREE CALLS
Inmates are allowed 1 free 2-minute call upon initial booking.

REMINDER
Calls may be subject to monitoring and recording.
Call forwarding and/or three-way calling is not permitted.
Maximum time allowed per call is 15 minutes.

For more information about ICS, visit https://www.icsolutions.com/

Pricing Telephone and Video Visitation

Contact Information

411 N Foster Street
Dothan, AL 36303
Tel: 334-677-4882
Tel: 334-677-4808
Houston County Jail: 334-712-0762
For Emergencies, Call 911

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